Terms and conditions of sale - Know you rights
Purchasing policy - Requirements and entitlements
On this section of the site you can access info relating to goclickcoachhire.co.uk's terms and conditions and your rights as a customer when purchasing on goclickcoachhire.co.uk.
If you have been mis-sold a product then here is some helpful information:
If it turns out that you are not happy with your purchase or you believe that you have been mis-sold a particular product then goclickcoachhire.co.uk will offer you a complete refund. As long as you have not made use of the product and it is in its original condition then contact our sales team quoting your receipt number. At goclickcoachhire.co.uk we want you to be satisfied with your order so if you are not then we'd like to make it as easy as possible for you to resolve your concerns. Therefore, we've made it so easy for you to return an unwanted or mis-sold purchase.
goclickcoachhire.co.uk's complaints procedure:
If you have any grievances then feel free to contact our sales team, who will be on hand to sort out your concerns. We're not happy unless our customers are happy, so if you have an issue then you should contact us. Irrespective of whether your problem is big or small, the goclickcoachhire.co.uk team will be on hand to meet your needs straight away. Just call them up or send them an email and our staff will be happy to assist you. So if you have an issue with a product then feel free to contact our team immediately.
Online Prices and trading standards:
goclickcoachhire.co.uk product prices are evaluated regularly to ensure that they are similar to other companies within the industry. This means that you will pay a fair price for your order and that you get value for money. In addition, all products are advertised with up-to-date, correct and accurate details to avoid unwanted transactions and misinformation. By doing this you should get products you are happy with and that will fulfil your needs. This is the thing that we pride ourselves with at goclickcoachhire.co.uk. As a result, you will always get a product for the correct market value.